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Download media kitWe at Genuine are a team of digital marketing and ecommerce experts. We are a global marketing enabler and full-service ecommerce partner.
Our story started in 2017 as a trusted partner for western brands which wanted to enter the Chinese ecommerce universe. We grew together with our clients' success.
Now Genuine is one of the leading ecommerce specialists for international brands in China and South East Asia. We support our clients from our offices in Berlin, Shanghai and Hong Kong.
At Genuine we help international brands build and scale a successful ecommerce business across the complex Chinese and South East Asian markets.
We support our clients from strategizing to execution in China and SouthEast Asia, operating ecommerce stores, scaling marketing and sales.
Our clients at Genuine include industry leaders across various fields. We are proud that Genuine is a Five-Star recognized TP, Alibaba Tmall-Partner, and official enabler of other social media and ecommerce platforms such as JD.com, Douyin(TikTok), and many more.
Together with our clients and our partners we feel the importance and the impact of a fully connected world every day. At Genuine we see ourselves as bridge builders and enablers.
We not only connect brands with their customers but also the East with the West. Everyone at Genuine is driven by the idea of building a better understanding between cultures.
Our success proves us right. Genuine is now one of the fastest growing full-service ecommerce partners for international brands in China and South East Asia.
We understand that you may have queries, and we're here to provide you with clear and concise answers. Browse through this section to find solutions to common concerns and gain a better understanding of how we can meet your needs.If you don't find what you're looking for, feel free to reach out to our friendly support team who will be more than happy to assist you.
Genuine is a leading Shanghai-based agency that specializes in bridging brands and Chinese commerce. We provide hassle-free, responsive, and dependable services to facilitate a swift entry and soft landing into the complex Chinese market. With our team of digital natives and extensive expertise in China, we offer a holistic approach to long-term brand building and strong ties to local sales channels.
